The introduction to Business Administration Award aims to give you an understanding of how administrative operations work. You will learn communication within the workplace, how to maintain security and confidentiality, the importance of teamwork, effectively manage a diary system, understand a meeting structure and how to take minutes, support an organisation with business travel, delivering and evaluating customer service and how to design/produce high quality attractive documents using Microsoft office suite including presentations.
The objective of the course is to equip you with the necessary skills required to enable you to find at least a junior job role within this industry and prepare you for employment.
The course will be delivered online via our learning platform and will allow you to learn at your own pace, take part in reflection exercises/activities and demonstrate your understanding via end of module/course multiple choice questions. All our online learning is FREE to anyone!
Titles Covered in the Business Admin Course
Local government administration clerk
Financial service administrator
Insurance claims handler
Telephone switchboard operator
Customer service assistant
Behind every great business is a well-oiled machine of Business Administrators pulling everything together. Whether you want to work for the largest corporations or be an executive PA, a career in Business Administration can get you there.